Once it became a part of the Act, the program started expanding and finally included all low-income families within its scope. Some similar programs were started in 1985 but it wasn’t until the 1996 that consumers were assured of basic telecommunication services in all regions through inclusion of special enactments in the Telecommunication Act of 1996. The Lifeline program is funded by the Universal Service Fund and administered by The Universal Administrative Company. Those receiving Lifeline benefits can also qualify for Toll Limitation and Link Up programs. Lifeline provides the basic phone services at discounted rates to meet this goal. Since telephone service has become essential for modern living, everyone needs to have access to a phone even if they can’t afford it. The Lifeline Program is for low-income families and individuals who find it difficult to pay their phone bills.
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